We Look Forward to Welcoming You Back In Store Soon!

Our Approach to being Covid Secure in 2020 - We are looking forward to welcoming you back into our stores very soon. Throughout the Covid-19 Pandemic, we have followed the relevant Government guidance in each of our locations to ensure we protect our colleagues and customers. We would like to share with you the measures we are taking in our stores.

We pride ourselves on the cleanliness standards within our stores, and have increased, and further developed cleaning processes. We have also:

  • increased the frequency of handwashing for colleagues
  • implemented a regime of targeted cleaning of touch points and equipment at regular intervals
  • reduced the amount of touch points associated to the products we sell
  • provided sanitiser for our shop teams and customers to use throughout our stores
  • implemented a shop zoning process and reduced colleague numbers in store at any one time to assist in maintaining 2m distances
  • scheduled deliveries, maintenance and servicing outside of trading hours where possible
  • implemented floor markings and signage to remind our colleagues and customers of social distancing requirements

We are working closely with all of our colleagues to ensure we give them the protection and support they need, acting swiftly on their feedback. To read more about what we are doing across our business, we have summarised how we are complying with the Five Steps to Safely Working Together, which you can read here.